Free delivery applies as follows:
Any UK order over £30 - Free Delivery
Any Europe order over £100.00 - Free Delivery
Any Rest of the world order over £150.00 - Free Delivery
Standard Delivery to the UK is free of charge when you spend over £30 on your total order. Any orders under £30.00 will incur a £8.00 postage & packaging charge.
We will deliver your products to anywhere in the United Kingdom (including Northern Ireland, the Highlands, Scottish islands, the Isle of Man and the Scilly Isles).
We also deliver to EU countries. Postage cost to the EU countries will be £30.00 for orders under £100. Orders over £100 will not incur any postage charges.
For the rest of the world, we also do offer free delivery on orders over £150. Any order below £150 will incur a £60 shipping charge. Please see full list below for all countries we deliver to.
Bosnia and Herzegovina
Portugal (except Madeira & Azores)
United Arab Emirates
Orders can take up to 48 hours to be processed from time of purchase. This allows for card security verification checks and allows you to cancel up until then. Please note deliveries are made Monday – Friday only.
UK Orders will be delivered within 4 - 7 working days from the day after the purchase.
EU Orders will be delivered within 10 working days from the day after the purchase.
Orders outside the UK and EU will be delivered up to 15 working days from purchase.
For more detailed information about delivery please visit our T&C page.
We want to make sure you find the perfect product, so if something isn’t working out for any reason, we will issue a refund or exchange (stock permitting) within 14 days from the date you receive your order if the product qualifies for either a refund or an exchange which is left to our discretion. Please make sure items are in their original condition, otherwise we are unable to accept the item. At times return charges may apply. We cannot create return labels for APO, FPO, and DPO addresses. Refunds will be applied to the original form of payment.
To make a return or exhange please send an email to firstname.lastname@example.org, with your order number, reasons for return and we will get back to you promptly with instructions to return, or call us on 020 7491 3333.
For more detailed information about returns and exchages please visit our T&C page.